Hi, weвЂ™re happy you stopped by and tend to be here to simply help!
Have concern exactly how Tinder works? Have a look at our FAQ. ItвЂ™s filled up with information on our product, policies, community, and fundamental troubleshooting recommendations.
Sorry to know that youвЂ™re experiencing some difficulty with Tinder!
It will be really helpful in the event that you took enough time to spell it out your issue below, but before you are doing, please take to deleting and reinstalling the software. This has a tendency to solve many issues that are technical means that you are making use of the latest (and greatest) form of Tinder.
If you should be nevertheless having trouble, please share as much details as you’re able to with us concerning the problem utilising the type below and can include screenshots for the problem if at all possible.
Although we donвЂ™t provide an official appeals procedure at the moment, we do occasionally review prohibited pages centered on feedback. Go ahead and compose to us below, but note that we might perhaps not make contact with you each one of you separately.
If for example the Tinder account happens to be under review, this means weвЂ™ve detected activity connected with your account that would be in breach of your Terms of good use or Community recommendations.
Please stay tight! Our moderation group is reviewing pages 24/7 – if yours hasnвЂ™t been evaluated yet, it’ll be soon and appropriate action will undoubtedly be drawn in conformity with your policies.
In the years ahead, be sure to remember that many people are held into the standard that is same Tinder. We ask you be considerate, think before you behave, and adhere to our Community tips, both on and offline. Many thanks!
That youвЂ™re using the latest version of Tinder available in the App Store or Google Play Store if you havenвЂ™t already, please make sure.
Because you changed your phone number or lost access to your Facebook account, we can help by using your recovery email address if you canвЂ™t login. Please proceed with the steps below:
If you should be not able to check in for your requirements because of a technical problem, take a moment to tell us below.
Because you changed your phone number or lost access to your Facebook account, we can help by using your recovery email address if you can’t login. Please proceed with the steps below:
If youвЂ™re experiencing a technical problem with e-mail or SMS verification, please go ahead and write to us below.
WeвЂ™re sorry to see you get! To delete your bank account, you need to be in a position to get access to it. It is possible to delete your account by signing in the Tinder application for iOS or Android os, Tinder.com, or TinderвЂ™s Account Management portal.
If you should be finalized into Tinder, deleting your bank account is not difficult: touch the profile symbol into the top-lefthand corner > Settings > scroll down and tap Delete Account > confirm.
If you fail to access your account, please fill out of the type below.
In this instance, it is extremely important which you call us through the current email address connected with your Tinder account. Note: Failure to get hold of us with this email address may completely hinder or avoid us from having the ability to process your demand.
If you are struggling to login as you’ve changed your telephone number, we could assist making use of your data recovery current email address.
If you fail to access your bank account and wants us that will help you delete it, take a moment to fill out of the type below. In this instance, it is extremely important from the email address associated with your Tinder account, for security reasons that you contact us. Note: Failure to get hold of us out of this email may hinder or totally avoid us from to be able to process your demand.
If you should be experiencing a technical problem while registering for Tinder, please write to us below.
Hi there! If you have made this purchase making use of your Apple ID, please be aware that refunds are handled by Apple, maybe maybe not Tinder.
To request a reimbursement from Apple, please check out Apple Support or proceed with the actions below:
In the event that you produced purchase on the Android os unit, weвЂ™re very happy to review your ask for a reimbursement, but ask that you offer some more information below.
Please through the basis for your reimbursement demand into the description.
Note: Refund needs may just be accepted if required within 2 weeks regarding the deal date.
If you made this purchase on Tinder.com, weвЂ™re thrilled to review your ask for a refund, but ask that you offer even more information below. Please range from the cause for your reimbursement request when you look at the description.
Note: Refund demands might only be accepted if required within week or two for the transaction date.
In the event that you subscribed to Tinder Plus or Tinder Gold utilizing your Apple ID, youвЂ™ll need certainly to cancel your membership entirely on your iOS unit, simply stick to the steps below:
You ought to be in a position to start to see the final end date of one’s registration on this display. To get more details, go to this Apple Support article.
Note:After canceling your subscription, youвЂ™ll be able to utilize Tinder Plus or Tinder Gold for the remaining days that you have got currently taken care of. Canceling your membership won’t refund subscription payments retroactively, and formerly charged membership costs can not be prorated predicated on termination date. Deleting the software and/or your account will not cancel your membership.